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Answers to common questions.

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Have a question? Fill in our contact form and we’ll be sure to respond by email within a few hours.

Contact us by Phone

Want to speak to us directly?
Call us at 403-812-1688 for general inquiries.

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Answers to common questions

Is there a deposit required? 
We require a 50% deposit to confirm your reservation. Balance is due 30 days before arrival.

What is your cancellation policy?

  • Cancellations before 60 days prior to arrival will receive a full refund less a booking fee equal to one night’s stay.
  • Cancellations that occur at least 30 days prior to arrival will receive a 50% refund.
  • Cancellations within 30 days prior to arrival, late arrival, or early departure receive no refund.

Will you accept shorter stays than the stated minimum nights?
Shorter stays are sometimes considered in our low season or for last minute bookings. Ask us and we’ll let you know! 

 


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